Refund policy
Refund Policy – CircadianStrong
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You must also provide proof of purchase.
To start a return, contact us at circadianstrong@outlook.com.
If your return is accepted, we will provide instructions on how and where to send your item. Items sent back without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect so we can resolve the issue.
Exchanges
To exchange an item, please return the original item and place a new order once your return is approved.
Non-Returnable Items
We do not accept returns on sale items or gift cards.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Refunds
We will notify you once we’ve received and inspected your return. If approved, refunds will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.
If more than 15 business days have passed since your refund was approved, please contact us at circadianstrong@outlook.com.