Shipping policy
Shipping Policy – CircadianStrong
Last updated: 21/02/2026
Thank you for supporting CircadianStrong. We’re committed to getting your order to you as quickly and safely as possible.
1. Processing Times
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
During product drops or promotional periods, processing times may extend to 3–5 business days due to high demand.
You will receive a confirmation email once your order has been dispatched.
2. Shipping Rates & Delivery Times (Australia)
We ship Australia-wide via Australia Post.
Standard Shipping
Estimated delivery: 2–8 business days
Cost: Calculated at checkout
Express Shipping
Estimated delivery: 1–4 business days
Cost: Calculated at checkout
Delivery timeframes are estimates only and may vary depending on your location.
3. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to update.
4. Shipping Delays
CircadianStrong is not responsible for shipping delays caused by:
- Postal service disruptions
- Weather events
- Incorrect shipping addresses provided at checkout
If your order appears delayed, please contact us and we’ll assist where possible.
5. Incorrect Address
Please ensure your shipping address is correct before completing checkout.
If an incorrect address is entered:
- We cannot guarantee changes once the order is processed
- If the parcel is returned to us, re-shipping costs will be the responsibility of the customer
6. Lost or Damaged Parcels
If your parcel arrives damaged or appears lost in transit:
- Contact us within 7 days of delivery
- Provide your order number and photos (if damaged)
We will work with the courier to resolve the issue. Replacement or refund decisions will be made at our discretion depending on the outcome of the investigation.
7. Contact Us
📧 circadianstrong@outlook.com
📍 Wynnum, QLD, Australia